Client Onboarding Process

How Qcounting an Accounting Outsourcing company In Australia works? At Qcounting, we understand the effect that change management can have on your business and your employees, that’s why we ensure a seamless transition using our simple four-step onboarding process. Our approach provides complete visibility into our process, as well as our commitment to deliver exactly what we promise.

Dedicated Account Manager

A dedicated account manager is assigned who will work with you to identify requirements and understand the current state process.

Set Up Enablers

We set up communication tools, workflow management systems and a step-by-step approach to monitoring performance.

We have fine-tuned our workflow management process and use smart tools to effortlessly manage tasks and deadlines.

Future State Process

We will work with you to define the future state process and socialize the tools and processes with the onsite and offshore team to ensure a seamless transition.

Hypercare Mode

For the first month, we will operate in a “hypercare” mode to ensure your business operate as usual.

A senior manager will closely monitor the day to day operations with weekly touchpoints to ensure that we swiftly address any issues or gaps.

Pricing Model

FTE engagement model
(Predictable Cost)

Hire a full-time virtual qualified accountant or dedicated team with a defined scope of work. The qualified accountants act as an extension of your team at our offshore delivery center, providing professional and skilled financial and accounting services.

Block of Hours
(Flexible Cost)

Opt for a minimum of 40 hours a month from our team of offshore qualified accountants, with additional work in 10 hours increments. Ideal for nimble, fast-growing businesses.

Fixed Price
(Custom Cost)

Get a package designed specifically to your needs with a dedicated team of offshore qualified accountants. Perfect if you have well-defined requirements and a detailed scope of work.

All plans include:

Ability to scale your teams up or down, as per your requirements

Review by our QA team headed by our Australian CA with over a decade of Big Four experience

Dedicated Accounts Manager who reports directly to your on-site point of contact

256-bit encryption

Same SLAs and KPIs